Unless you are required by a car warranty or insurance policy to have your car repaired at a particular dealership or repair place, you should research the reputation of a car repair shop before taking your car there. You can also review the Better Business Bureau report or the Attorney General´s Office Division of Consumer Affairs when checking out the reputation of a repair shop.
Ask friends who have the same make of car where they take their car for repair.
Some of the unhappiest car repair disputes develop when family or friends are hired to do the work. Make sure the person is capable and equipped to do a good job. Make sure the terms of the agreement are understood and in writing, including price and completion date.